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PACE attendance notes that match how UK custody work actually runs

CustodyNote is Windows software built for criminal defence solicitors and accredited police station representatives. Disclosure → advice → interview → outcome in one structured record — offline at the custody desk, PDF for the firm file, LAA-oriented billing fields built in. No more rewriting the same facts at 2am.

✓ Supports LAA codes✓ Works offline✓ Encrypted backup

Simple, all-in-one pricing

£15.99/month·PSR UK readers £11.99/mo

One plan, everything included — notes, billing, PDF export, AES-256 encryption and optional UK cloud backup. 30-day free trial, no credit card. Cancel anytime. Save more with 6-month or annual billing at checkout on custodynote.com.

25% off for PoliceStationRepUK readers — use code A2MJY2NQ at checkout on custodynote.com.

Download Free 30-Day Trial →View Pricing

No credit card for trial · Windows 10+ · £15.99/mo (PSR UK £11.99/mo) · Cancel any time · v1.4.219

Not on Windows?

CustodyNote Anywhere — coming soon

Planned browser-based version for Mac, Chromebook, iPad and Android — register interest. Mac, Chromebook, iPad and Android — the planned browser-based version. Register interest so the team can email you when an early-access build is ready.

The actual app — see it before you try it

Real screenshots from the Custody Note desktop app. Every section is purpose-built for police station work — not adapted from a generic template.

Dashboard — one screen, every workflow

Launch a Custody Attendance, Voluntary Attendance, Telephone Advice, Quick Capture, or Quick Email — all from the main dashboard.

Case Reference & Arrival

Section 1 of 16: structured fields for attendance type, file reference, instruction details, and arrival time — with every section just one tab away.

Custody Record

Section 3: capture custody number, custody record review, and client details from the custody record — all structured and searchable.

Offences & Disclosure

Section 4: matter type selection, offence details, date qualifiers, and mode of trial — mapped to LAA requirements.

Consultation checklist

Section 6: structured compliance checklist for conflict checks, confidentiality, free representation advice, client welfare, and custody record review.

3 record types

Choose the right form for the job. Each record type is designed for a specific workflow.

Attendance

16 sections

Full attendance form

Complete police station attendance record with all 16 sections — from arrival through to billing.

Telephone Advice

LAA code support

INVB / Telephone

Streamlined form for telephone advice sessions with LAA code support built in.

Quick Capture

Fast entry

Grab details on the go

Rapid note-taking when you need to capture essential details quickly.

One app for attendances, advice & billing

Stop juggling spreadsheets, Word documents, handwritten notes, and separate billing files. Custody Note brings the working note and the finished record into a single workflow.

Structured records

Purpose-built workflows for full attendances, telephone advice, and rapid note capture so you are not adapting generic Word templates mid-job.

PDF-ready output

Turn working notes into a clean PDF record you can save, print, or send to the instructing firm without another rewrite.

Billing and firm admin

Keep fee codes, time recording, declarations, and firm-level billing details together with the case record instead of splitting them across apps.

16 sections. One form. No switching.

Every aspect of a police station attendance covered in a single, logical flow — from initial instructions through to billing and supervisor review.

1Case Reference & Arrival

2Journey to Station

3Custody Record

4Offences

5Disclosure & Evidence

6Consultation

7Interview

8Outcome

9Time Recording & Fees

10LAA Declaration

11Admin & Billing

12Consents & Retainer

13Third Party Authority

14Authorities

15Communications Log

16Supervisor Review

Designed to support LAA record-keeping

CustodyNote captures the information you need for Legal Aid Agency compliance. Every field is mapped to LAA requirements so your records are audit-ready from day one.

✓LAA outcome codes, stage reached & fee codes built in

✓Structured notes mapped to LAA requirements

✓Sufficient benefit test

✓PACE reviews (1st / 2nd / 3rd)

✓Fee rates updated to 2025 — £320 fixed fee, £650 escape

✓DSCC PIN included in PDF export

✓Client and fee earner declarations

✓Automatic escape fee detection

✓Editable fee rates

✓Local encrypted backup of all records

Your records are too important to risk

Client records demand the highest levels of security. CustodyNote is built with data protection at its core.

Encrypted Backup

All records are encrypted at rest and in transit. Your client data is protected at every stage.

Fully Offline

Works without internet — perfect for police station custody areas with no signal. No connection required.

Your Data, Your Machine

Records stay on your device. No cloud dependency required. You control where your data lives.

Cloud backup available

Optional cloud backup is available alongside the core app, while the main workflow remains fully usable on your own machine.

Why Freelance Reps Use Custody Note

Less admin, more organised records, more time for clients.

Firm Tracking & Billing

Track which firm instructed you and manage billing per firm. See at a glance what you are owed.

Bill Every Firm Accurately

Automatic time tracking and fee calculation based on LAA rates. No more spreadsheets or guesswork.

Reports & Analytics

Generate reports for your attendances, earnings, and firm breakdown. Understand your business at a glance.

Save Hours Every Week

Structured forms mean less time writing up notes and more time for clients. One form, one workflow.

PDF Export

Export attendance records as professional PDF documents — ready to send to firms or archive.

Simple Pricing

One desktop subscription, a free 30-day trial, and no need to stitch together extra tools just to get from attendance to invoice.

One plan · everything included

£15.99/mo

PSR UK readers £11.99/mo with code A2MJY2NQ

30-day free trial included · no credit card to try · cancel anytime

Save more with 6-month or annual billing at checkout on custodynote.com.

✓Full attendance notes with all 16 sections
✓Telephone advice & quick capture modes
✓LAA-ready with built-in codes & declarations
✓Secure & offline — works without internet
✓PDF export with DSCC PIN
✓Firm tracking & billing
✓Reports & analytics
✓Local encrypted backup included

View Pricing & Trial →

Ready to try CustodyNote?

Start a 30-day free trial today — no credit card, all features included. £15.99/mo after the trial. PSR UK readers pay £11.99/mo with code A2MJY2NQ (25% off) at checkout on custodynote.com.

Download Free 30-Day Trial →View pricing & trial →

No credit card for trial · Windows 10+ · £15.99/mo (PSR UK £11.99/mo) · Cancel any time · v1.4.219

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