Claiming and Billing: Maximizing Legal Aid Income Through Proper Claims
Billing is where good attendances go wrong. We set out CRM stages, common rejections, and how to keep files audit-ready.
Last Revised: 1 Oct 2026 — Updated to reflect the Criminal Legal Aid (General and Remuneration) (Amendment) Regulations 2025 (SI 2025/1251), in force from 22 December 2025, and the launch of the Submit a Bulk Claim (SaBC) system on 4 February 2026. Harmonised fixed fee £320 and escape threshold £650 checked against SI 2025/1251 and CBAM Version 27; hourly escape rates from SI 2013/435 Sch 4 para 2(3) as amended by SI 2022/848.
Police station advice is free under legal aid. It isn’t means-tested, and it’s free whether you ask for the duty solicitor or name your own.
Legal Aid Fee Structure (From 22 December 2025)
The Key Change: Harmonised Fixed Fee
On 22 December 2025, the Ministry of Justice implemented fundamental changes to police station remuneration through SI 2025/1251. Previously, 245 separate police station schemes each had their own fixed fee. These regional variations have been abolished.
There is now a single, harmonised Fixed Fee across all of England and Wales:[2]
| Fee Type | Amount (excl. VAT) |
|---|---|
| Fixed Fee (all schemes) | £320.00 |
| Escape Fee Threshold (all schemes) | £650.00 |
Important: The fixed fee applies to all cases with a Unique File Number (UFN) assigned on or after 22 December 2025. Cases with a UFN before this date must be claimed at the old rates.
What the Fixed Fee Covers
The £320 fixed fee is a single flat payment for the whole police station matter. It is not broken down into components. Whether the attendance takes 2 hours or 5 hours, if the case does not escape, the fixed fee is the total payment.
Telephone Advice Fees
Telephone advice where attendance is not required has its own fixed fee, as set out in Schedule 4, paragraph 2(1) of the Remuneration Regulations:[4]
| Area | Fee (excl. VAT) |
|---|---|
| London | £33.00 |
| National (outside London) | £31.74 |
The Criminal Defence Direct Fixed Acceptance Fee is £8.40 per matter.[4]
Previous Rates (for UFNs before 22 December 2025)
For reference, cases with a UFN before 22 December 2025 must be claimed under the pre-harmonisation scheme fixed fee that applied to that police station (historical scheme amounts, not re-checked against primary sources on 1 Oct 2026; see archived LAA scheme tables).
Escape Fees: Enhanced Rates for Complex Cases
The Escape Fee is the safety valve for complex cases. If the work calculated at the applicable hourly rates exceeds the Escape Fee Threshold of £650.00, the claim is the £320 fixed fee plus the hourly excess over £650 (not the full hourly total). Criminal Bills Assessment Manual Version 27 section 5.13; Standard Crime Contract 2025 Specification paragraph 9.94.[5]
Before 22 December 2025, escape thresholds varied by scheme. The unified Escape Fee Threshold is now £650.00 under SI 2025/1251,[5] so more cases may qualify for the escape fee.
How Escape Fees Work
- Record your time meticulously throughout the attendance
- Calculate your costs at the applicable hourly rates (see table below)
- Compare to the threshold: If total profit costs > £650, claim the £320 fixed fee plus hourly rates on the excess over £650. Below the threshold, claim the fixed fee only (Criminal Bills Assessment Manual Version 27 section 5.13; Standard Crime Contract 2025 Specification paragraph 9.94).
Hourly Rates for Escape Fee Calculation (From 22 December 2025)
The hourly rates used to calculate whether a case escapes are set out in Schedule 4, paragraph 2(3) of the Remuneration Regulations:[4]
Police Station Attendance Hourly Rates:
| Category | London | National |
|---|---|---|
| Own or Duty Solicitor | £58.97/hr | £54.57/hr |
| Duty Solicitor (Unsocial Hours) | £72.46/hr | £72.46/hr |
| Duty Solicitor — Serious Offence Rate | £68.21/hr | £62.96/hr |
| Duty Solicitor — Serious Offence Rate (Unsocial Hours) | £83.95/hr | £83.95/hr |
Travel and Waiting Hourly Rates:
| Category | London | National |
|---|---|---|
| Own Solicitor | £30.22/hr | £30.22/hr |
| Duty Solicitor | £58.97/hr | £54.57/hr |
| Duty Solicitor (Unsocial Hours) | £72.46/hr | £72.46/hr |
Note: These rates are used to calculate total profit costs for the escape fee comparison. If profit costs exceed £650, the claim is the £320 fixed fee plus the hourly excess over £650, not the full hourly total (Criminal Bills Assessment Manual Version 27 section 5.13; Standard Crime Contract 2025 Specification paragraph 9.94).
When Escape Fees May Apply
- Multiple interviews over an extended period
- Complex disclosure requiring extensive analysis
- Vulnerable clients requiring additional time and support
- Serious offences with multiple suspects
- Extended detention beyond 24 hours
- Cases with interpreters requiring additional liaison time
- Significant travel time (included in hourly calculation)
Each case is assessed on its individual merits by the LAA. Detailed, contemporaneous time records are essential.
The Critical Difference: Fixed Fee vs Escape
A standard attendance of 4 hours (Own Solicitor, National rate): 4 × £54.57 = £218.28 — this does NOT escape because £218.28 < £650. You claim the fixed fee of £320.00.
A complex attendance of 12 hours (Own Solicitor, National rate): 12 × £54.57 = £654.84 — this DOES escape because £654.84 > £650. You claim £654.84 (plus any separately claimable travel/waiting).
A Duty Solicitor unsocial hours case of 10 hours: 10 × £72.46 = £724.60 — this DOES escape. You claim £724.60.
Understanding when escape applies can significantly increase income on complex cases.
Claiming Multiple Fees
The rules on claiming multiple fees remain unchanged by the 2025 regulations. The key test is whether the matters are "truly separate".
Claim Two Fees If:
- Different Occasions: Offences committed on clearly different dates
- Unconnected Matters: Arrested for Assault today, but questioned about a historic Burglary
- Separate Investigations: Matters that would not be joined on the same indictment
Single Fee Only If:
- Same Incident: Multiple charges arising from one event (e.g., Drink Drive + Assault PC)
- Linked Series: Multiple shopliftings from the same store over a week
- Multiple Interviews: Interviewed at 10am and again at 4pm for the same matter
Additional Claimable Costs
Mileage Claims
Mileage can be claimed for travel to police stations under the contract terms.[6]
LAA mileage disbursement: 45p per mile under Standard Crime Contract 2025 Specification paragraph 5.43 (not HMRC AMAP). Criminal Bills Assessment Manual Version 27: mileage is a disbursement and is outside the escape-threshold test. There is no drop to 25p after 10,000 miles.
Best practice: Maintain a simple mileage log recording date, from/to locations, miles travelled, and purpose. Use GPS or mapping tools for exact distances.
Disbursements
Certain disbursements may be claimable with prior authority from the LAA.
Claiming Process: Submit a Bulk Claim (SaBC)
New System from 4 February 2026
The LAA's new Submit a Bulk Claim (SaBC) system went live on 4 February 2026, replacing the previous CWA system (which was taken offline following the cyber-attack on the LAA).[7]
Key changes:
- All monthly submissions for controlled work, crime lower and mediation must now be made via SaBC
- Providers upload bulkload spreadsheets or case management system exports (CSV, XML, TXT)
- Claims cannot be entered individually — they must be uploaded via file
- The system validates claims and calculates fees automatically
- New fee codes apply to claims from 22 December 2025 onwards (e.g., INVC for police station attendance)
Key Information Required
- Client details and UFN (Unique File Number)
- Correct Fee Code for the claim type
- Date and time of attendance
- Police station attended
- Offence(s) investigated
- Outcome of attendance
- Time spent (if claiming escape fees)
Submission Deadlines
- The first SaBC submission deadline was 17 February 2026 for January claims
- Standard monthly deadline is the 20th of the following month
- Late claims are liable to rejection unless exceptional circumstances are demonstrated
Access and Setup
To use SaBC, providers need a verified account with Sign in to Legal Aid Services (SILAS). Firm Admins must assign the 'Submit a bulk claim' app to relevant users within SILAS.[7]
For queries, contact your Contract Manager or email SubmitABulkClaimQueries@justice.gov.uk.
Common Claiming Errors to Avoid
- Using the wrong rate: Claims with UFN before 22 Dec 2025 must use old scheme rates; on/after must use £320 fixed fee
- Missing claim deadline: Submit within statutory time limits via SaBC
- Incomplete submissions: All required fields must be completed in the bulkload file
- Poor escape justification: Escape fee claims need detailed contemporaneous time records
- Inadequate time records: Keep detailed records for every attendance — essential if audited
- Wrong fee code: Ensure the correct SaBC fee code is used
- Escape formula: If profit costs exceed £650, claim the £320 fixed fee plus hourly rates on the excess over £650, not the full hourly total (Criminal Bills Assessment Manual Version 27 section 5.13; Standard Crime Contract 2025 Specification paragraph 9.94)
Documentation Requirements
Essential Records
- Attendance note (contemporaneous record of attendance)
- Time records (essential if claiming escape fees)
- Copy of custody record (where relevant)
- Notes of advice given
- Outcome of attendance
- Mileage log
Retention period: Legal aid files must be retained for a minimum of 6 years under SRA requirements.[8]
Professional and Ethical Billing
Proper vs. Improper Claims
Proper claiming includes: claiming for work actually done, accurate time recording, legitimate escape fees when criteria are met, honest mileage claims, and supporting documentation.
Improper claiming includes: inflating time spent, claiming work not done, claiming escape fees without proper justification, excessive mileage claims, and duplicate claiming.
Consequences of improper claiming: Criminal prosecution for fraud under the Fraud Act 2006,[9] professional discipline by the SRA,[10] loss of legal aid contract, repayment plus penalties, and potential imprisonment in serious cases.
The line is clear: Claim everything you're entitled to. Don't claim anything you're not. If uncertain, ask your supervising solicitor or consult the LAA Criminal Legal Aid Manual.[11]
LAA Audits
The LAA periodically audits claims under contract monitoring provisions.[12] They check whether attendance notes match claims, time claimed is reasonable, escape fee justifications are valid, mileage is accurate, and patterns suggesting over-claiming exist.
If selected for audit: cooperate fully, provide documentation promptly, be honest about any errors, and seek professional advice if concerns arise.
Quick Reference Summary
| Item | Amount |
|---|---|
| Fixed Fee (all schemes, from 22 Dec 2025) | £320.00 |
| Escape Fee Threshold (all schemes) | £650.00 |
| Telephone Advice (London) | £33.00 |
| Telephone Advice (National) | £31.74 |
| Own/Duty Solicitor attendance (National) | £54.57/hr |
| Own/Duty Solicitor attendance (London) | £58.97/hr |
| Duty Solicitor Unsocial Hours | £72.46/hr |
| Duty Solicitor Serious Offence (National) | £62.96/hr |
| Duty Solicitor Serious Offence (London) | £68.21/hr |
| Duty Solicitor Serious Offence Unsocial | £83.95/hr |
| Travel/Waiting — Own Solicitor | £30.22/hr |
| Travel/Waiting — Duty Solicitor (National) | £54.57/hr |
| Travel/Waiting — Duty Solicitor (London) | £58.97/hr |
| Travel/Waiting — Duty Solicitor Unsocial | £72.46/hr |
| LAA mileage disbursement (SCC para 5.43) | 45p/mile (not HMRC AMAP) |
| Claims System | SaBC (from 4 Feb 2026) |
| Legislation | SI 2025/1251 |
| Effective Date | 22 December 2025 |
References
[1] Legal Aid, Sentencing and Punishment of Offenders Act 2012 — legislation.gov.uk
[2] Criminal Legal Aid (General and Remuneration) (Amendment) Regulations 2025 (SI 2025/1251) — legislation.gov.uk/uksi/2025/1251/made — In force 22 December 2025
[3] Legal Aid Agency Standard Crime Contract Specification 2025 — gov.uk
[4] Criminal Legal Aid (Remuneration) Regulations 2013, Schedule 4, paragraph 2 (as amended by SI 2025/1251) — legislation.gov.uk/uksi/2013/435/schedule/4
[5] SI 2025/1251, Schedule 2, substituting Schedule 4 paragraph 2(4)-(8) — Fixed Fee £320, Escape Fee Threshold £650
[6] Standard Crime Contract 2025 Specification paragraph 5.43 — mileage 45p per mile as a disbursement; Criminal Bills Assessment Manual Version 27 — disbursements are outside the escape-threshold test
[7] Submit a Bulk Claim (SaBC) guidance — gov.uk/guidance/submit-a-bulk-claim-sabc — Launched 4 February 2026
[8] SRA Standards and Regulations — File Retention Requirements
[9] Fraud Act 2006 — legislation.gov.uk
[10] Solicitors Regulation Authority — SRA Standards and Regulations
[11] Criminal Legal Aid Manual — Legal Aid Agency
[12] Standard Crime Contract 2025 — Contract Monitoring Provisions
[13] LAA Fee Uplift FAQs — Published December 2025 — gov.uk
[14] Guide to the Changes in Reporting Crime Lower Work (Version 15, December 2025) — gov.uk
Disclaimer: This article provides general guidance only. Rates and regulations are subject to change. Always refer to current legislation (particularly Schedule 4 of the Remuneration Regulations 2013 as amended), the Standard Crime Contract 2025, and LAA guidance. Consult your supervisor on complex claims.
Article revised: 8 February 2026 to reflect the harmonised fee structure introduced by SI 2025/1251, corrected hourly rates from the legislation, and the launch of SaBC.
Primary sources (Last checked 1 Oct 2026):
- The Criminal Legal Aid (General and Remuneration) (Amendment) Regulations 2025 (SI 2025/1251) — https://www.legislation.gov.uk/uksi/2025/1251/made
- LAA Criminal Bills Assessment Manual, Version 27 (October 2026) — https://www.gov.uk/guidance/funding-and-costs-assessment-for-civil-and-crime-matters#crime
- LAA Submit a Bulk Claim — Guidance for reporting crime lower work — https://www.gov.uk/guidance/submit-a-bulk-claim-sabc